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Frequently Asked Questions

  • What are the prizes for this promotion?

    <p>The daily prize is a year supply of Purina Pro Plan pet food awarded in coupon form. Value of the prize is variable, approximately $184 (cat food) to $560 (dog food). The grand prize, if awarded, is $1,000,000 awarded as a check. If there are multiple entrants who accurately select all picks in their bracket, the prize will be split equally amongst all winners. See <a data-id="29734" href="/dogs/dog-care/purina-pro-plan-1-million-westminster-kennel-club-dog-show-bracket-challenge-terms-and-conditions" title="Purina Pro Plan $1 Million Westminster Kennel Club Dog Show Bracket Challenge Terms and Conditions">Official Rules</a> for more details.</p>

  • What kind of food can I get if I win the daily prize?

    <p>All Purina Pro Plan dry formulas are eligible – including dog or cat formulas. You must choose the species at the time of verification. The year supply will be awarded in coupon form as approximately $184 (cat food) to $560 (dog food).</p>

  • How many prizes could I win?

    <p>You could win one daily prize and one grand prize.</p>

  • What if I don’t have a dog or a cat?

    <p>You do not have to be a pet owner to fill out a dog show bracket, however there is no substitute for the daily prize of a year supply of Purina Pro Plan pet food.</p>

  • How will I know if I’m a winner?

    <p>The Daily Prize drawing will happen every Friday for the past seven days. The winner will be notified via the email address provided upon registration. The Grand Prize winner, if any, will be determined after the conclusion of the Westminster Kennel Club 2018 Show and will be notified on or around February 18, 2018. The winner will be notified via the email address provided upon registration.</p>

  • I think I’m having technical issues. What should I do?

    <p>Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. You can also check out our Troubleshooting tips below for more detailed instructions for common technical issues.</p>

  • I changed my mind about my picks, how can I edit my bracket?

    <p>We’re sorry, once your bracket has been submitted it cannot be changed.</p>

  • I have recently updated my email address. Can I change my registration information for this promotion?

    <p>If you need to change your email address, please call 1-800-PROPLAN or<a href="https://profiles.purina.com/contact/?b=PP&amp;s=PPContact201402&amp;_ga=2.139666811.954520701.1512587867-639823708.1493226891">click here</a> for assistance.</p>

  • I cannot find the email that contains my bracket, what do I do?

    <p>You can request that your bracket get resent to you from the Registration Page. Just enter the email used for registration and you’ll receive another email containing your picks.</p>

  • I completed a dog show bracket last year, can I just log in and edit my picks?

    <p>No, you must start your registration process from the beginning in order to complete a bracket for this year’s promotion.</p>

Troubleshooting Tips

  • Having problems with the registration process? Please try these troubleshooting tips below

    <ul> <li>Fill out all the required fields in the registration form. Required fields are indicated with an asterisk (*).</li> <li>Enter your email in all lowercase letters. Any capital letters may trigger an error message.</li> <li>After you’ve selected “I’m not a robot” allow your captcha time to load. After you’ve made your valid captcha selections, wait for a green checkmark to appear before submitting. </li> <li>Try opening the registration form in our preferred browser: <strong>Chrome</strong></li> <li>Did you use a different email to register? Consider trying that one to log in.</li> <li>Please enter a valid 5-digit U.S. zip code.</li> <li>Try refreshing the page and entering your information again.</li> <li>Try clearing your cache. For assistance on how to do this in your particular browser, visit <a href="http://www.refreshyourcache.com/en/home/">http://www.refreshyourcache.com/en/home/</a></li> <li>Exit out of the registration form and wait five minutes before trying again. Occasionally the system will experience errors depending on the amount of traffic present on the website. Simply give the webpage a few minutes to reset itself, and try again.</li> <li>After you’ve registered don’t spend too much time making your picks or your session may time out.</li> </ul>